Personal Data Protection Policy, Cookies Policy and Terms of Use
Personal Data Protection Policy
About the Personal Data Protection Policy
Protecting your personal data is important to us.
This Personal Data Protection Policy (hereinafter “Privacy Policy”) concerns the conditions for the collection, storage, and use of your personal data by the data controller of the website (https://electraenergy.coop/) (Electra Energy Cooperative – Social Cooperative Enterprise, headquartered in Athens, at 7 Olympionikon Street, Ilioupoli, PC 16342), when you visit or use the website, provided that you are a natural person.
The personal data you provide while browsing the website is subject to processing and will be stored in a file under the responsibility of the data controller. By using the website, you consent to the processing of your data in accordance with the terms below and agree that its use is at your own responsibility.
We collect and process your personal data only when absolutely necessary.
We will never sell, lease, distribute, or disclose your personal data in any way.
If you are under 15 years of age, you must have parental consent before using the services of this website.
For any questions, do not hesitate to contact us at data-protection@electraenergy.coop.
Applicable Law
General Data Protection Regulation (EU) 2016/679 and Law 4624/2019. Law 3471/2006, transposing Directive 2002/58/EC on privacy in electronic communications.
What Are Personal Data?
The term “personal data” refers to any information relating to an identified or identifiable natural person, i.e., information about natural persons such as full name, postal address, email address, phone number, etc., which identify or can identify your identity, hereinafter “Personal Data” or “Data.”
What Is Personal Data Processing?
Personal Data Processing is any act or series of acts carried out with or without the use of automated means on personal data or sets of personal data, such as collection, recording, organization, storage, adaptation, alteration, retrieval, information search, use, transmission to third parties, dissemination, correlation, combination, restriction, erasure, and destruction of Personal Data of natural persons.
Is the Provision and Processing of Your Personal Data Mandatory?
In principle, the provision of personal data is made at the user’s own will if they wish to use the website (https://electraenergy.coop/) and learn about the services and activities of Electra Energy, the owner of the above website.
The provision of your personal data to Electra Energy may be necessary to achieve certain purposes specified in this policy or may be optional.
The mandatory or optional nature of providing Personal Data is indicated by an asterisk (*) next to mandatory personal data.
If you refuse to provide the data marked as mandatory on the website and its sub-pages, it will be impossible to achieve the primary purpose for which these Personal Data are collected and stored, and specifically, Electra Energy will be unable to respond to your request for Newsletters and individual Newsletters of the Organization.
The provision of additional personal data beyond those marked as mandatory is optional and is not required to achieve the above-mentioned primary purposes of collecting and storing your personal data.
What Personal Data Are Collected Through the Website?
Electra Energy ensures the collection of only the necessary Personal Data, which are appropriate for their intended purpose. Specifically, this website collects and uses personal data for the following reasons:
A) Website traffic monitoring
Like most websites, this one uses Google Analytics (GA) to monitor user traffic on the website. We use this data to determine the number of people who use and visit our website and to better understand how they find and use the site.
B) Communication and email links
If you choose to contact us via email, none of the data you provide will be stored by this website nor will it be transferred or processed by any third-party data processor.
C) Newsletters and Bulletins
If you choose to receive our updates and news through Newsletters and Bulletins related to specific activities and projects of Electra Energy, the email address you submit and disclose to us of your own will, as well as related personal data such as your Full Name, etc., will not be stored in the database within the website and will in no case be transferred or processed by any third-party data processor.
Your above personal data will be stored in a closed electronic file of Electra Energy, with the sole purpose of continuously informing you about the work of Electra Energy through the Newsletters and Bulletins. As long as your email address remains in said closed electronic file of Electra Energy, you will periodically receive informational emails from us.
You may at any time explicitly request the removal of your email from our above file by sending an email to data-protection@electraenergy.coop.
Upon notification of your intention to be removed from the Electra Energy contact list, all your personal data recorded in our closed electronic file for informational purposes only are automatically deleted.
How Do We Use Your Personal Data?
In accordance with the above-defined purposes of collecting and processing your personal data, the collected data is used as follows:
A) To monitor the traffic of our website.
B) To respond to communication requests sent via email.
C) To send Newsletters and Bulletins related to specific activities and projects of Electra Energy, if you consent to receiving them, and only in that case.
We also note that the use and processing of the above personal data is carried out exclusively by specially authorized personnel of Electra Energy, who are committed to maintaining confidentiality and protecting your personal data.
What Is the Legal Basis for the Processing of Your Data by the Data Controller?
The processing of personal data of website users is primarily based on the user’s own consent. For example, when you choose to contact us via email and/or when you choose to receive our Newsletter and/or our project-related Bulletins.
Exceptionally and on a case-by-case basis, other legal bases may include the fulfillment of a legal obligation and the pursuit of legitimate interests of Electra Energy as the data controller. In this latter case, you will be informed by any appropriate means before the processing of your Data about the specific legitimate interest that justifies it.
For your Data related to the sending of bulletins, Newsletters, and the use of Cookies, the lawfulness of their processing is based on your consent. For more information about Cookies, see below.
Who Are the Recipients of Your Data?
The recipients of your Personal Data are the strictly necessary personnel of Electra Energy, who have committed to maintaining confidentiality and discretion regarding the use of the collected data. We will never sell, lease, distribute, or disclose your personal data in any way.
When Do We Delete Your Personal Data?
Your Personal Data disclosed to us at your will, either through sending an email or through expressing interest in receiving the Newsletter and our project-related Bulletins, will be deleted as soon as possible after submitting your request for deletion of your personal data from our contact file, and in any case within 6 months of receiving your request.
Is Your Data Secure?
Electra Energy is committed to safeguarding your Personal Data. We have taken the necessary organizational and technical measures for the security and protection of your Data from any form of unlawful or unintended processing.
We will report any unlawful breach of this website’s database as well as our closed electronic file to the data subjects and the competent authorities within 72 hours of the breach, provided it is evident that personal data stored in identifiable form has been stolen.
The processing of your Data in any way is permitted only by persons authorized by us, our employees and associates, exclusively for the above-mentioned purposes (see above Section).
What Are Your Rights?
You have the right of access to your personal data. This means you have the right to be informed by us whether we process your Data. If we process your Data, you may request to be informed about the purpose of processing, the type of Data we hold, how long we store them, as well as your other rights such as rectification, erasure of data, restriction of processing, and filing a complaint with the Hellenic Data Protection Authority.
You have the right to rectification of inaccurate personal data. If you find an error in your Data, you may submit a request for us to correct it (e.g., name correction or email address change update).
You have the right to erasure / right to be forgotten. You may ask us to delete your data if they are no longer necessary for the above-mentioned processing purposes or you wish to withdraw your consent for the processing of your data.
You have the right to data portability. You may ask us to receive your Data in a readable format or ask us to transmit them to another data controller.
You have the right to restriction of processing. You may ask us to restrict the processing of your Data for as long as your objections to the processing are pending review.
You have the right to object and withdraw consent to the processing of your Data. You may object to the processing of your Data or withdraw your consent, and we will stop processing your Data unless there are other compelling and legitimate reasons that override your right.
How Can You Exercise the Above Rights?
For any question, request, or clarification regarding the processing of your personal data, as well as for exercising your rights under the General Data Protection Regulation (GDPR), you may submit a relevant request to email: data-protection@electraenergy.coop, with the subject “Exercise of Right – Personal Data,” and we will review it and respond to you as soon as possible.
Where Can You Lodge a Complaint If We Violate Applicable Personal Data Protection Law?
You have the right to lodge a complaint with the Hellenic Data Protection Authority (postal address: 1-3 Kifisias Ave., PC 115 23, Athens, tel. 210 6475600, email: contact@dpa.gr), if you believe that the processing of your Personal Data violates the applicable legal framework for the protection of personal data.
How Will You Be Informed of Any Amendments to This Policy?
This Policy may be updated and revised periodically in accordance with the applicable legal framework or developments in best practices regarding data protection. We will not explicitly notify users of our website of these changes. Instead, we encourage you to read this Policy regularly to know how your Data is protected.
Amendment history of this privacy policy: January 26, 2023; April 7, 2026.
Continued use of the website (https://electraenergy.coop/) implies acceptance of the new terms of the Policy.
Cookies Policy
What Are Cookies
Cookies are small text files stored in your device’s browser when you visit our website. They are used for the smooth operation of the website, improvement of user experience, and, subject to your consent, for statistical analysis.
Data Controller
The entity responsible for data collected through cookies is: Electra Energy Cooperative, 7 Olympionikon Street, Ilioupoli 16342, Athens. Email: data-protection@electraenergy.coop.
Cookie Categories
Strictly Necessary (Always Active) – Strictly necessary cookies are essential for the basic and secure operation of the website, such as secure user login, session management, and storing consent preferences. These cookies are automatically stored in your browser and do not require consent. They do not store personally identifiable data. Note that disabling them may affect the smooth operation of the website or restrict access to certain services.
Functional – Functional cookies enable enhanced and personalized features, such as storing your preferences (e.g., language or display settings), sharing content on social media, collecting feedback, and integrating third-party services. They are activated only upon consent.
Statistical / Analytics – Analytics cookies are used to understand how visitors interact with the website. They provide information on metrics such as the number of visitors, bounce rate, and traffic sources. This data is collected in aggregate form and is not used for personal identification of users. They are activated only upon consent.
Performance – Performance cookies are used to understand and analyze key website performance indicators, contributing to the improvement of functionality and user experience. They are activated only upon consent.
Advertisement – Advertisement cookies are used to display personalized ads based on the pages you have visited, as well as to evaluate the effectiveness of advertising campaigns. These cookies are installed only with your consent and may be used by us and/or cooperating third-party providers.
Legal Basis for Processing
Strictly necessary cookies are based on the legitimate interest for the secure and functional provision of the website. Statistical and other non-essential cookies are based exclusively on your consent (Article 6(1)(a) GDPR and Article 5(3)). Non-essential cookies are not installed before your explicit consent.
Data Transfer Outside the European Union
If you accept statistical cookies, data may be transferred to the United States through the Google Analytics service provided by Google LLC. This transfer is carried out in accordance with Article 45 GDPR based on the European Commission’s adequacy decision for the EU-US Data Privacy Framework, under which Google LLC is certified.
Consent Management and Withdrawal
On your first visit, a cookie management mechanism appears through which you can: accept all cookies, reject non-essential ones, or customize your preferences. You may withdraw or modify your consent at any time via the relevant link at the bottom left of the website. Withdrawal of consent does not affect the lawfulness of processing carried out prior to it.
Your Rights
You have the right of access, erasure, restriction, and objection to the processing of your personal data in accordance with the GDPR. For any request, you may contact: data-protection@electraenergy.coop.
Amendments
This Cookies Policy may be revised. The updated version is published on our website.
Amendment history of this policy: January 26, 2023; April 7, 2026.
Website Terms of Use
General Information
This website is owned and managed by Electra Energy Cooperative, headquartered at 7 Olympionikon Street, Ilioupoli 16342, Athens, Greece. Use of the website presupposes unconditional acceptance of these Terms of Use.
Website Content
The content of the website is provided for informational purposes. We make reasonable efforts to ensure that the information is accurate and up-to-date, without however providing guarantees of completeness or accuracy. We reserve the right to modify the content at any time without prior notice.
Intellectual Property
All content of the website (including but not limited to: texts, logos, graphics, images, structure, design) constitutes intellectual property of Electra Energy or its lawful rights holders and is protected by Greek and European legislation. Reproduction, copying, distribution, or modification without prior written permission is prohibited, unless expressly permitted by law.
Limitation of Liability
Electra Energy is not liable for any direct or indirect damage that may arise from the use of the website or from information contained therein. Use of the website is at the user’s own responsibility.
Links to Third Parties
The website may include links to third-party websites. We bear no responsibility for the content or data protection policies of those websites.
Personal Data Protection
The processing of personal data is governed by the Privacy Policy and the Cookies Policy of the website.
Applicable Law
These Terms of Use are governed by Greek law. For any dispute, the courts of Athens have jurisdiction.